The real value proposition of Remote Tracking and Monitoring to commercial organizations lies not in equipping assets with tracking and monitoring devices, and having them communicate with a central location, but in how the information collected from these devices is utilized to manage the operations of the organization and achieve tangible benefits, such as improvements in efficiency, productivity, asset utilization and customer relations.
Since most enterprises have an existing IT infrastructure and operate systems that already provide many of the features and functionality that drive the enterprise’s operations, the key is to interoperate with these systems. ROAM is therefore not just a wireless messaging system, and a family of asset management applications, but more importantly it provides the bridge (or middleware) that links remote assets with the backend IT systems that manage their operations.
ROAM has realized these ambitions by dedicating an entire subsystem to the distribution of information to, and the integration of information from, other systems (e.g. ERP systems). It supports multiple interfacing mechanisms, protocols, transports, standards and APIs. ROAM development licenses can be provided for its web interfacing components and the complete ROAM Platform Framework.